Money Back Guarantee
We are proud of our products and are confident you will love them as much as we do. If for any reason you are less than 100% satisfied with TruSkin(R) products we encourage you to take advantage of our money back guarantee. Simply contact us within 120 days of purchase and a 100% refund will be processed as quickly as we can.
TruSkin(R) offers a money back guarantee for products purchased directly from TruSkin(R) or its authorized retailers. Our products are guaranteed to be free from manufacturing defects for up to 120 days from the date of purchase or for the maximum period allowed by the laws of your jurisdiction, if less. Unfortunately, we cannot warrant the quality of products handled by distributors outside of our carefully selected network of partners.
In order to qualify for money back guarantee service, the original purchaser must furnish proof of purchase in the form of an invoice or receipt issued by TruSkin(R) or one of its authorized resellers. This warranty is exclusively applicable to the original purchaser of the products and is not transferable.
The goal of this guarantee policy is to assure that our products meet the high standards set by TruSkin(R) . We are committed to providing a high-quality experience for our valued customers.
We cannot change your delivery address after an order has been submitted. We work directly with our shippers to help resolve address issues where possible, but we cannot be held responsible for any delays, fees, or other delivery issues if your address was incorrectly entered at checkout. Orders placed with inaccurate shipping info are not eligible for our money back guarantee.
TruSkin.com offers Free Shipping to addresses in the Continental USA for all orders over $30.00 (excluding taxes).
Same Day Shipping
All orders received before 12:00pm EDT (Monday through Friday) ship same day. For orders received after 12:00 pm EDT and on weekends or holidays, the order will ship on or before the next business day.
Shipping options vary based on the address where products are being shipped to. In the United States, a Standard Delivery (estimated at 4-8 business day transit time) and an Expedited Deliver (estimated at 2-3 business day transit time) are offered. In some locations, a 2 day option is available.
All shipping options available will be presented based on destination address and order amount on the order form.
TruSkin integrates with our fulfillment partner for real time rates, based on the speed selected and the destination address.